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Policies

Privacy Policy

This page explains what information Swati Goel Couture collects through this website, how we use it, and who we share it with.

Information We Collect

We collect the details you share with us directly: your name, email, and message when you book a consultation or send an enquiry; your name, email, phone, and shipping address when you place an order; and your email address alone when you sign up for our newsletter.

How We Use Your Information

We use this information to respond to enquiries, schedule consultations, process and deliver orders, and send occasional updates about new collections if you've opted in. We don't use your details for anything beyond running the studio and fulfilling your order.

Payments

Payments are processed securely by Razorpay. We never see or store your card, UPI, or bank details ourselves; Razorpay handles that data under its own security standards, and we only receive confirmation that a payment succeeded.

Cart & Local Storage

The items in your shopping cart are saved in your browser's local storage so your cart persists between visits. This information stays on your device and isn't sent to us until you actually place an order.

Sharing Your Information

We don't sell or rent your personal information. We share only what's needed with the services that help us operate, such as Razorpay for payments and courier partners for delivery, solely to complete your order.

Data Security

We take reasonable precautions to protect the information you share with us, and access to order and enquiry details is limited to our studio team.

Your Choices

You can unsubscribe from our newsletter at any time using the link in any email we send, or by contacting us directly. You can also reach out any time to ask what information we hold about you or to request that it be deleted.

Questions About Your Data?

Email us at info@swatigoel.com or call +91 99994 32285, Monday to Saturday, 10am – 7pm, and we'll be glad to help.

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